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Shipping policy
【Shipping】 |
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Free shipping for customers who purchase over 30,000 yen
850 yen for customers who purchase within 30,000 yen (1250 yen for Hokkaido, Okinawa and remote islands) *We do not currently accept shipments outside Japan. |
【Delivery date】 |
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In-stock items will be shipped 2-4 business days after your order.
(Excluding weekends and holidays, year-end and New Year holidays, Golden Week, and summer vacation) We have a period of about a week. We will notify you by email when the shipment is completed. *If you order multiple items at the same time, all items will be shipped as soon as they are available. *We will contact you if there is a delay due to various reasons. About changing the shipping date To change /specify the shipping date and specify the delivery date,【order product】Is available only for in-stock items.Please select the date specification that can be selected at the time of purchase. *It takes about 2 to 4 weeks for ordered items. Even if you select the specified date at the time of purchase, we will not be able to deliver it. Even if the date and time are specified, delivery may not be possible due to weather or other reasons such as delivery delays. Please note. *If you would like to check the package status or change the delivery information, please check the package slip number in the email and contact Yamato Transport directly. |
【Delivery time】 |
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You can specify your desired time zone on the cart page when ordering.
Morning (8: 00-12: 00) 14: 00-16: 00 16: 00-18: 00 18: 00-20: 00 19: 00-21: 00 |
【Delivery company】 |
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Yamato Transport The delivery status is You can check it on the Yamato Transport site. |
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