Refund policy

Returns, exchanges, and cancellations after purchasing the product
Except for the following cases, we cannot accept returns, changes or cancellations after confirming your order. If the item is different from what is stated on the delivery note or ordered When the item arrives, the item is stated on the delivery note or ordered. If it is different from what you did, within 6 days after the item arrives, "Inquiry" Please contact us by e-mail with. We apologize for the inconvenience, but please send the actual product by cash on delivery. After the item arrives at the return destination, we will send you a replacement item free of charge. For the return address, please email "inquiry" Please contact us. If the item is damaged If the item is damaged when it arrives, within 6 days after the item arrives Please contact us by e-mail with "Inquiries". We apologize for the inconvenience, but please send the actual product by cash on delivery. After the item arrives at the return destination, we will send you a replacement item free of charge. For inquiries about the return address, please email "Inquiry" Please contact us. *In the following cases, we cannot accept returns, changes or cancellations even in the above cases. -If more than 7 days have passed including the product arrival date (product arrival date = 1st day) -Product that has been used once -Customer repair and cleaning Products that have been sold -Products that have been scratched, damaged, or soiled at the customer's hand -Products that do not have product display tags, tags, or accessories (warranty card, etc.) -Products are included. Items without bags, cases, or boxes -For orders from overseas

Returns, exchanges, and cancellations after purchasing the product

Except for the following cases, we cannot accept returns, changes or cancellations after confirming your order.

If the item is different from what is stated on the delivery note or ordered
When the item arrives, the item is stated on the delivery note or ordered. If it is different from what you did, within 6 days after the item arrives, "Inquiry" Please contact us by e-mail with.
We apologize for the inconvenience, but please send the actual product by cash on delivery.
After the item arrives at the return destination, we will send you a replacement item free of charge.
For the return address, please email "inquiry" Please contact us.
If the item is damaged
If the item is damaged when it arrives, within 6 days after the item arrives Please contact us by e-mail with "Inquiries".
We apologize for the inconvenience, but please send the actual product by cash on delivery.
After the item arrives at the return destination, we will send you a replacement item free of charge.
For inquiries about the return address, please email "Inquiry" Please contact us.

*In the following cases, we cannot accept returns, changes or cancellations even in the above cases.

-If more than 7 days have passed including the product arrival date (product arrival date = 1st day)
-Product that has been used once
-Customer repair and cleaning Products that have been sold
-Products that have been scratched, damaged, or soiled at the customer's hand
-Products that do not have product display tags, tags, or accessories (warranty card, etc.)
-Products are included. Items without bags, cases, or boxes
-For orders from overseas

Return method
【Items to be returned】 1. Returned items 2. Product display tags, bags, accessories, bags, cases, boxes, etc. 3. A note stating your name, address, and phone number 【Return method】 To prevent accidents, please return it by courier or Yu-Pack with compensation that keeps the delivery record. (No mail service) Please keep a copy of the delivery company's slip when returning it. Please put the item in the cardboard box at the time of delivery and return it. Please refrain from packing in small boxes or bags.

Return method

【Items to be returned】
1. Returned items
2. Product display tags, bags, accessories, bags, cases, boxes, etc.
3. A note stating your name, address, and phone number

【Return method】

To prevent accidents, please return it by courier or Yu-Pack with compensation that keeps the delivery record. (No mail service)
Please keep a copy of the delivery company's slip when returning it.
Please put the item in the cardboard box at the time of delivery and return it. Please refrain from packing in small boxes or bags.

Return shipping
The shipping fee for return is as follows. For our reason If the item is damaged or soiled, the item is different, or the quantity is different, please return it by freight collect (at our expense). For customer reasons We cannot accept returns, changes or cancellations due to reasons such as incorrect order, incorrect image, or size mismatch. Please note that in the unlikely event that a product that does not correspond to our reason is returned by freight collect, the shipping fee may be deducted from the product price and a refund procedure may be performed.

Return shipping

The shipping fee for return is as follows.

For our reason
If the item is damaged or soiled, the item is different, or the quantity is different, please return it by freight collect (at our expense).
For customer reasons
We cannot accept returns, changes or cancellations due to reasons such as incorrect order, incorrect image, or size mismatch.
Please note that in the unlikely event that a product that does not correspond to our reason is returned by freight collect, the shipping fee may be deducted from the product price and a refund procedure may be performed.

Product return address
The return address is as follows. Postal code: 〒110-0015 Residence: 1-14-10 Higashiueno, Taito-ku, Tokyo Address: YON EC Co., Ltd. Phone number : 06-6147-3283 (Customer Support) *Before returning, be sure to Inquiry Form.