YON Co., Ltd. (hereinafter referred to as "the Company"), which operates YON ONLINE STORE, has established the following personal information protection policy, built a personal information protection mechanism, and made all employees aware of the importance of personal information protection and efforts. We will promote the protection of personal information by thoroughly implementing.
■ Collection of personal information
When collecting information such as the customer's name, address, telephone number, e-mail address, transaction status with us (hereinafter referred to as "personal information"), we clarify the purpose of collection and it is legal to collect it. And we will do it by fair means.
If you are using a credit card, the credit card information will be acquired by the payment agency Shopify Japan Co., Ltd. and GMO Epsilon Co., Ltd. (hereinafter referred to as the "payment agency"), and we will do so. It will not be acquired or stored.
■ Handling of personal information
We will use your personal information for the following purposes.
To accept product orders, settle payments, and ship products.
To contact and respond in the event of product delivery time or unforeseen circumstances.
For credit judgment regarding transactions with our company.
For the development and guidance of our products and services.
To investigate and respond to opinions and inquiries.
■ Management of personal information
In order to keep personal information accurate and up-to-date and prevent unauthorized access, loss, damage, falsification, leakage, etc. of personal information, we maintain a security system, maintain a management system, thoroughly educate employees, etc. We will take necessary measures, implement safety measures, and strictly manage personal information.
■ Outsourcing contractor
After concluding a confidentiality agreement regarding personal information with the outsourced company, we will outsource the handling of personal information only to the extent necessary to achieve the purpose of use specified to the customer.
It is prohibited for outsourced companies to use or provide personal information for any purpose other than the performance of outsourced business.
■ Prohibition of disclosure and provision of personal information to third parties
We will properly manage the personal information entrusted to us by our customers, and will not provide or disclose personal information to third parties except in the following cases.
When the customer's prior consent / consent is obtained
When there is an obligation to disclose / provide based on laws and regulations
When outsourcing operations to carry out customer ordering and shipping services
Inquiries from credit card companies and payment agents for card fraud investigations
■ Security measures for personal information
We take all possible security measures to ensure the accuracy and safety of personal information.
■ Disclosure / correction / deletion of personal information
If the customer wishes to disclose, correct, or delete his / her personal information, we will respond after confirming that he / she is the person in accordance with the procedures prescribed by the Company.
■ Collecting information from online stores
We collect information on access history, etc. using access logs, cookie information, and mobile terminal identification information in order to provide optimal services and prevent unauthorized use. increase.
■ Compliance and review of laws and norms
We will comply with Japanese laws and regulations applicable to personal information we hold, guidelines set by the government and other norms, review the contents of this policy as appropriate, and strive to improve it.